Notice of Privacy
CUSTOMER PRIVACY NOTICE

Comprehensive Privacy Notice for Clients of Corporativo Casa Iktan S.A. of C.V.​

Identity and address of the person responsible

Corporate Casa Iktan S.A. of C.V.

Europark 2 Industrial Park, El marques, CP 76076, Querétaro, Querétaro.

Website: www.casaiktan.com/

Purposes of data processing

The information collected from our clients, whether they are individuals, construction companies, architects or any other entity, has the main purposes:

1. Management and monitoring of sales or acquisitions.

2. Billing and administrative processes.

3. Communication about product updates, services and promotions.

4. Warranty, after-sales and customer service.

5. Evaluation and internal analysis to improve our products and services.

Personal data requested

To fulfill the intended purposes, data such as: full name or company name, address, telephone numbers, email, RFC, bank details, and purchasing preferences will be requested. In the case of architects or construction companies, additional details related to collaborative projects may be required.

Basis for processing personal data

The processing of our clients' personal data is based on articles 6 and 16 of the Political Constitution of the United Mexican States, as well as article 1, 2 and 10 of the Federal Law on Protection of Personal Data Held by Private Parties. , and article 8.4 of ISO 9001:2015, related to external communication.

Transfer of personal data

Your personal data will not be transferred or processed inside or outside the country, by persons other than this company. We undertake not to transfer your personal information without your consent, except for the exceptions provided by law and in compliance with the purposes described.

ARCO rights and means to exercise them

Como cliente, tiene el derecho de acceder a sus datos personales que poseemos, así como a rectificarlos si son inexactos o instruirnos cancelarlos cuando considere que resulten excesivos o innecesarios para las finalidades que justificaron su obtención. Deberá enviar un correo a centinela@casaiktan.com especificando su solicitud.

Changes to the privacy notice

We reserve the right to modify or update this privacy notice at any time. These modifications will be available through our website or the usual means of communication with our clients.

Acceptance of terms

Make a purchase or acquisition with Corporativo Casa Iktan S.A. of C.V. implies the understanding and acceptance of the terms set out in this privacy notice.

Para cualquier duda o aclaración, puede comunicarse con nuestro Departamento de Protección de Datos Personales en centinela@casaiktan.com o visitar nuestras oficinas en la dirección previamente mencionada.

Date for last update: OCTUBRE 2023